I want to log a case in my developer edition. When I click on Contact Support from this URL: https://help.salesforce.com/HTUnauthContactSupport I can see an Open a Case icon. On clicking it I get taken to salesforce login page and after entering credentials it shows empty page with below url https://help.salesforce.com/hthome?err=1
Anyone faced same issue ?
Attribution to: sfdc
Possible Suggestion/Solution #1
It has been a problem with Developer edition (free). Unfortunately the developer editions which created recently had this type of issues. Do not know whether salesforce provided some other way to raise a ticket. I too need some expert advice who may give better directions. Might be you can try to mention your org id and send an email to saleforce support directly from your personal mail id.
Attribution to: Bforce
Possible Suggestion/Solution #2
I know that I have a Salesforce partner account. We don't actually have anything listed in the App Exchange but went through the process to become a partner and now have access to a special portal that allows us to raise tickets. The portal is below:
https://sites.secure.force.com/partners/PP2PartnerLoginPage?
You can register as a partner here: https://partnersignup.salesforce.com/
I've had good success opening tickets with them for things like raising API call limits, strange bugs, etc.
Attribution to: Just Sam
Possible Suggestion/Solution #3
From free developer edition you can not create a case. You can call basic support and log a case via phone.
You can create a case on production environment and in sandbox. I had a talk with premier support and get the confirmation.
Attribution to: KHK
Possible Suggestion/Solution #4
Salesforce does not provide technical support for Developer Editions. Please See https://help.salesforce.com/apex/HTViewHelpDoc?id=overview_de.htm&language=en_US
Attribution to: user22538
This content is remixed from stackoverflow or stackexchange. Please visit https://salesforce.stackexchange.com/questions/34186