What is the difference between sending a mass email once and sending a single email multiple times. What are the pros and cons?
Attribution to: dublintech
Possible Suggestion/Solution #1
Mass Emailing
Pros
- Is generally faster for the user (you go through a wizard once instead of once per contact.)
Cons
- Cannot customize the email template on a per-contact basis
- Might not be able to create a filter to select the recipients
- Visualforce email templates cannot be used
Individual Emailing
Pros
- Can customize the email template before sending if you select a text template
- Does not require Extended Mail Merge to be activated
- Does not require a filter to select recipient
Cons
- Time consuming for a large number of emails
Attribution to: Mike Chale
This content is remixed from stackoverflow or stackexchange. Please visit https://salesforce.stackexchange.com/questions/4605