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workflow rules use old page layout

 
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I have created a workflow that creates a task (activity). The task is assigned to a user. I have two diffferent task record types for task. I have a page layout for each record type. If the worklfow rule creates the task what record type will it use?


Attribution to: Bart

Possible Suggestion/Solution #1

The workflow rule does not use the page layout to create the task as the process runs in the background. In any case, if you had lets say a formula on the task object that depended on the record type, the record type used would be the default record type of the context user.


Attribution to: PepeFloyd
This content is remixed from stackoverflow or stackexchange. Please visit https://salesforce.stackexchange.com/questions/31770

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